Customer Service Advisor Permanent

We are currently representing our well established client based within the S60 area of Rotherham who are looking to expand their customer service team.

Job duties will include but aren’t limited to:

•  Providing excellent customer service via phone and email
• Accurate inputting of customer orders and quotations
• Data inputting
• Dealing with customer issues and queries
• Following queries through to a conclusion
• Responsible for returns and collections
• Dealing with POD’s
• Dealing with other departments
• Using the company computer systems
• To be proactive in resolving customer issues involving other departments as necessary
• You will be required to keep up to date with the products and services

The successful candidate must have:

• Experience using SAGE packages
• Strong customer focus
• Customer service or administration experience

We are looking for somebody who is enthusiastic with a “can do” attitude who is willing to take a hands-on approach towards tasks.

Benefits of the role:

• Permanent positon
• Salary to start at £20,000
• The opportunity to work within a friendly team
• The company are flexible with remote working

If you are intersted in this role and have the relevant experience required please apply with an up to date CV.