Customer Service Assistant Permanent

An innovative and dynamic company specialising in the manufacturing and distributing of high quality products within the healthcare industry are looking for a Customer Service Assistant to join their ever expanding and developing team.

The company was formed over 10 years ago and has delivered over 20 new and exciting products. Believing that their approach is unique within the healthcare industry, it has resulted in sales volumes more than tripling per day. An active research and development team permanently engaged in discovering and developing new innovative products, as well as improving our existing ones heads up this amazing company.

For this role, as a preferred candidate you will have good customer service skills, a willingness to learn, working knowledge of all Microsoft packages, as well as having experience working in an office environment.

Your key tasks as a Customer Service Assistant will be to complete general order processing for all of the companies under the clients umbrella, as well as answering phone calls and dealing with customer enquires, or alternatively passing them through to the appropriate department. You will also be asked to take orders over the phone where necessary, as well as giving information and helping to solve customer related problems. The right candidate will also have the ability to multi task and perform other related duties within the customer service office. You will also need to carry post general administrative duties such as checking e-faxes, emailing, and reception duties.

In this role, you will be working Monday – Friday, 37.5 a week plus 30 mins unpaid lunch between 7.30am and 5.30pm. Hours to be discussed at interview and confirmed on appointment.

The rate of pay will begin at £17850 per annum, and increase after 3 month probationary period. 

Please be aware that this is a permanant placement for 6 months maternity cover, and will possibly go on after the 6 month contract.

I am keen to speak to anyone who has worked in the following sectors;

• Customer service
• Receptionist
• Administrator
• Data imputing
• Call centre agent
• Guest relations

You must have experiacne in using Sage 200 or similar, as well as a Working knowledge of computer software including Microsoft packages

This company are looking to hire as soon as possible, due to the location of this company, transport is essential.