Account Manager Permanent

Are you an Account Manager looking for a new career?

Want to feel valued?

We have the position for you!!

Salary: £26,000 – £29,000 per annum

Working Days & Hours: Monday – Thursday 07.00-16.00 & Friday 07.00-12.00

Benefits: Company Pension Scheme, Healthcare Scheme, full training given, pathways for progression

The Role:

We are looking for an Account Manager to join our team in Sheffield. You will be proactive, resilient and have excellent communication skills with a customer focused mindset.

The role will include a full training package with pathways for progression and salary increases in line with skills increases. They will recognise that the success of our business is based on that of our customers and should demonstrate a clear understanding of our customer’s needs. You should have a proven track record of customer service and working to key account management principles together with good organisational and communication skills. You will be based in Sheffield and this position will suit a self-motivated individual who is looking to progress their career in a challenging and stimulating work environment

More and Your Role

• You will be responsible for delivering customer satisfaction to your allocated customer base
• Communicate with customers daily, both verbally and in writing
• Be a key stakeholder for your customers within the business
• Negotiate and place new customer orders
• Monitor customer order coverage through good communication, whilst also analysing trends and historical usage patterns
• Maintain & improve individual KPI’s
• Manage Sales Order Processes; including entering orders onto the system, e-Mailing order acknowledgements; requesting customer information and tracking processes from order to delivery to ensure that all is happening within estimated timeframes
•  Assisting with the preparation of quotes for prospective Customers
• Assisting with monthly reports and forecasting

Please apply with an up to date CV to be considered.