Customer Service Administrator Permanent

Customer Sales Administrator




Our fantastic company are seeking a Customer Sales Administrator. The ideal candidate will be driven, enthusiastic and have high levels of organisational ability. The role will be based in York.


This position as a Customer Sales Administrator will be based in the sales office and will require someone with the ability to learn all aspects of co-ordinating sales projects within a busy sales/construction office.


As a Customer Sales Administrator your daily tasks will include;

  • Setting up hard copy project files for secured orders
  • Helping obtain and compile all the required hard copy information for the project file – this is a long and comprehensive / on-going task
  • Helping obtain and set up all required electronic information relative to each allocated project
  • Pro-actively chasing the required information from both internal contacts and the client contacts – to ensure the project files (hard copy and electronic) are complete and consistent with every project file
  • Assisting in the sales office with all duties relative to setting up “for sale cabins and modular” on the WRB website
  • Assisting with buying duties relative to each secured project
  • Assisting the contracts managers with various duties as and when the primary responsibility for the project moves on to the site install stage.
  • Working with the sales person / estimating and design team / the factory production manager / the contracts manager / and the customer relative to project control and coordination
  • Ensuring the project cost control sheet is accurately populated/up to date at all times – Helping to protect the project cost control sheet relative to each allocated project and red flagging potential problems before or as problems are happening (as opposed to after the event!)
  • Basic sales office duties / filing / some phone answering (supervised) / selling cabins from the website
  • Helping to list / develop contractor / supplier data bases around the country for all the various disciplines involved
  • Helping WRB to keep in regular contact proactively / electronically / via the phone with key WH contacts / depots / WB contacts / WH Major Account Sales etc.
  • Assist MACDONALDISE the Project Control process for each and every project WRB does.

Key Skills & attributes as a Customer Sales Administrator;

  • To succeed in this role, you will need to be highly organised and have a good eye for detail. You will be able to work well under pressure in an extremely busy office and take direction from senior managers.
  • The ability to learn and multitask is key to this vacancy and to grow into the role as the company expands.
  • You will need good timekeeping, fantastic customer service skills and a good working knowledge of Microsoft Office.

Please apply with a CV if you are interested in this position, If you are successful you will be contacted within 5 working days.


Reference ID: YO30

Job Overview

  • Date Posted: Posted 2 weeks ago
  • Expiration date: February 21, 2020
  • Location: North Yorkshire
  • Job Title: Customer Service Administrator